The present general
booking conditions govern the contractual relationship between Easy-Chamonix and
all customers visiting the website www.easy-chamonix.com
that have started the online and/or direct process of reserving a holiday or
service.
These general booking conditions apply to all
customers regardless of their nationality or place of residence.
All information present
on the website is not contractual and may undergo modification at any time (changes
in the conditions, prices, new updated information, etc...)
The customer agrees to having read and understood
the present conditions before making a reservation either on the Internet
website itself or through any other communication method: tel, fax, postal.
Art 1 - Object
Easy-Chamonix.com is an
internet commercial window that offers quality services. It specializes mainly
in services related to accommodation, sport and travel. Easy-Chamonix also
offers security, caretaking, maintenance and decoration services for chalets.
The laws applied to the
utilisation of the website and to all contractual commitments the customer
agreed to via the website, are the current laws of France.
All customers are
responsible for and agree to the fact that information entered by them on the
Easy-Chamonix website forms is correct and up to date and does not contain any
topics or information which may infringe on the current legislation applied in
France.
Easy-Chamonix cannot be
held responsible for any possible errors caused by a service provider or web
host but will strive to offer a new replacement proposition in the event of one
occurring.
Easy-Chamonix entrusts
all available sporting services mentioned on our website, to fully trained
professionals of mountain and sport activities. These activities are all
submitted to particular conditions for participation.
The high mountain guides,
ski and other sports instructors are responsible for the realization or
modification of the programme, according to the conditions on the mountain, general
weather conditions, and the physical aptitude of participants and of their
technical knowledge.
The customer must take
note of these conditions and cannot hold Easy-Chamonix liable for any compensation
claims related to the points mentioned here.
Customers wishing to
reserve by internet, must fill in the form supplied online with the information
required for identity purposes as indicated in the form: name, first name, postal
address. This information remains strictly confidential.
Customers having chosen
those services or products presented in the website must validate their order
and/or reservation by confirming their commitment and understanding of the
general booking conditions as well as any particular conditions which may, if
necessary, complete the present general conditions.
Upon validation of the
order and/or reservation made by the customer, Easy-Chamonix will send a
confirmation email to the customer.
In order to be
considered definitive, all reservations must be accompanied by a 30% deposit.
Prices indicated in
euros are the current rates in value at the time of booking according to
product and service availability.
All payments must be
made out to Easy-Chamonix or to one of its service providers.
A deposit must be paid
at the time of the registration or order and the “remaining sum” fully paid 60
days before the date of arrival.
For all bookings made
less than 60 days before arrival, payment must be made at once and be the full amount
of the holiday or service.
Payment can be made
either by credit card (Visa or MasterCard), by bank transfer or by cheque in
Euros
Credit card payments
are fully secured.
Payment by bank
transfer may entail extra charges which remain at the customer’s expense.
Furnished
accommodations require a refundable deposit from 300 € to 800 € which will be
asked for at the registration process.
Art 8 – Cancellation
56 days before arrival
entails the loss of the customer deposit
55 to 42 days before
arrival entails a penalty payment equal to 60% of the full holiday cost
41 à 29 days before
arrival entails a penalty payment equal to 70% of the full amount
28 à 22 days before
arrival entails a penalty payment equal to 90 % of the full amount
21 à 0 days before
departure entails a penalty payment equal to 100% of the holiday cost
In the event of the
customer cancelling their holiday or service, Easy-Chamonix must be informed by
registered letter with acknowledgement of receipt as early as possible.
The date of the
letter’s acknowledgement of receipt will be used as the date for stopping any
further cancellation penalty fees.
THE CUSTOMERS ARE RESPONSIBLE FOR ANY DAMAGE IN
THE APARTMENT / CHALET DURING THEIR STAY.
THE CUSTOMERS ARE ENCOURAGED TO BUY INSURANCE TO COVER ANY
DAMAGE CAUSED IN THE APARTMENT / CHALET DURING THEIR STAY.
a- Cancellation
Customers should subscribe
to cancellation insurance if they wish to avoid being penalised by article
8.
b- Sporting activities
It is compulsory for
all customers to subscribe to personal injury insurance in case of accidents.
Certain sporting
activities such as paragliding are subjected to a special insurance. This type
of insurance will be available on site at the moment of reservation.
Customers can contact
AGF insurance in Oyonnax, a company which Easy-Chamonix has been successfully
working with for some time now (Mme Anny Barberis). Tel / 04 74 81 98 40
Fax/ 04 74 73 42 90.
Any reserved holiday
cut short or any service not availed of due to the customer’s fault or
decision, for any reasons whatsoever, will not be refunded.
Any booked services
that were not used will not be refunded. The total amount will be invoiced in
its entirety.